TTM20172016201520142013
Total revenues (MM)$16,198.0$15,855.0$15,516.0$15,797.0$16,435.0$16,148.0
Total revenue growth4.4%2.2%-1.8%-3.9%1.8%3.2%
Retail store sales (MM)$12,469.0$12,318.0$12,465.9$12,856.0$13,542.0$13,527.0
Retail store sales growth0.5%-1.2%-3.0%-5.1%0.1%0.5%
Ecommerce sales (MM)$3,322.0$3,129.0$2,633.1$2,530.0$2,503.0$2,262.0
Ecommerce sales growth23.1%18.8%4.1%1.1%10.7%21.4%
Ecommerce sales % of total revenue20.5%19.7%17.0%16.0%15.2%14.0%
Franchise revenues (MM)$407.0$408.0$417.0$411.0$390.0$359.0
Franchise revenue growth-2.6%-2.2%1.5%5.4%8.6%8.5%